The era of mere fascination with tech novelties is behind us. In 2025, the insurance industry called "time's up" on the hype, shifting from chaotic AI experiments to a phase of real, mature implementations. It’s no longer about empty promises; it’s about measurable business benefits and tangible support for human agents.
What exactly has changed, and which trends—including autonomous AI agents—will define the upcoming year 2026?
👉 Read the full "2025 Technological Balance Sheet" by Joanna Gepner, Business Analyst Leader at Gazeta Ubezpieczeniowa.
