About the role
Join an innovative environment and turn ambitious ideas into reality together with Britenet. We are a European IT company with strong Polish roots, already trusted by more than 200 business partners from all over the world.
This time you have the chance to be part of a project related to the development, consulting and support of IT systems for Frontex. The European Border and Coast Guard Agency supports EU Member States and Schengen-associated countries in the management of the EU's external borders and the fight against cross-border crime.
Our expectations
- At least 8 years of relevant professional IT experience
- Minimum 5 years of proven project experience in a similar position or profile
- At least bachelor’s degree
- Minimum C1 level proficiency in English (certification is an advantage)
- At least 2 certifications among:
- Certified Business Analysis Professional (CBAP) or equivalent
- Certified UML Professional certificate at foundation level or BPM 2 fundamental level or equivalent
- Has gone at least 1 time through the complete lifecycle of the software solution
- Knowledge in business processes modelling using BPMN notation
- Knowledge in requirements/user stories elicitation and analysis
- Knows analysis/modelling notations like UML (capability diagram, activity diagram, state diagram, logical data model etc.)
- Is proficient in using modelling tools like Sparx Enterprise Architect, Aris Architect or others
- Presents excellent analytical and communication skills
- Holds ability to create and maintain analytical and project documentation effectively
- Presents problem solving skills
- Proven ability to develop and maintain Business Architecture
- Experience in the role of Business Analyst in project aimed at analysis, design, implementation and deployment of ICT Solution that enabled content production, reporting tools or analytical tools
- Experience working at the public sector, preferably in EU Institutions or International organisations
Main responsibilities
- Models and documents value chain/streams, business processes, roles, capabilities and data.
- Elicits and analyses business needs, requirements and user stories,
- Supports business experts and product owners during definition of requirements and software development
- Maintains and tracks requirements/user stories in systems lifecycle
- Transfers business, users and technical needs into business requirements specification,
- Maps business goals, project benefits, priorities, components, system features
- Analyses available systems
- Supports identification of options for potential solutions
- Supports preparation of business cases and feasibility studies
- Contributes to systems design, testing, quality assurance, change management.
- Responsible for designing, validating, and testing business processes for achieving business process excellence
- Responsible for taking a holistic approach in the planning and managing of a programmes for continuous improvements of business processes
- Responsible for coaching Frontex staff on upcoming changes, ensuring that a plan is in place to teach new skills and/or process changes
- Collaborates with owners of end-to-end processes to continually seek out process improvements
- Identifies opportunities for business process improvement leading to improved customer service, lower costs, or higher revenue (effectiveness and efficiency gains)
- Communicates project objectives, business case, requirements, and scope to all stakeholders, in order to better provide rapid responses to business needs
- Quantitatively analyses business processes, performing cost-benefit and what-if analysis
- Plans organizational changes process
- Implements performance monitoring systems for business processes
- Supports business users in developing strategic and tactical plans (e.g. sector strategies, implementation plans etc.)
- Supports definition of transition roadmaps for business architectures
