ICT system that supports the national health service

ICT system that supports the national health service

World Blood Donor Day


At the end of 2020, our client, operating at the time under difficult conditions resulting from the ongoing COVID-19 pandemic, was faced with the need to implement new effective solutions for data management and monitoring of public health processes.  One of the projects carried out in collaboration with Britenet specialists was the development of a system that supports the State Institution in optimising the use of blood and blood components. The aim of the projects was to prepare a solution to make it easier for doctors and blood centre staff to perform their tasks and save patients' lives.


Working with our partner, we took part in a project using Java technology to build an IT system to support the public blood service. The primary objective of the project was to streamline and speed up all processes related to the collection, testing, preparation, and distribution of blood and its components to the relevant units. The state-of-the-art tool ensures uninterrupted supply to healthcare entities and significantly reduces waiting times for patients to receive the blood they need.

Key objectives of the project

  • optimising the use of blood and blood components
  • minimising and facilitating time-consuming administrative tasks related to blood donations,
  • adjusting the number and types of donations to the predicted need for blood and its components,
  • optimising the management of blood stocks by standardising the system for ordering and distributing blood and for reporting adverse events,
  • increasing the efficiency of decisions and actions taken, thanks to the access to reliable, precise, and up-to-date data.


The implemented solution significantly enhances the execution of the Institution's daily tasks - including, above all, activities aimed at saving human lives. The system enables access to electronic services for donors, hospitals, and blood donation and hemotherapy centres, guaranteeing, among other things, easier planning of visits to the blood collection centre, quick access to test results, available dates, or information on the need for a specific blood group, and will also allow key processes and diagnostic tests to be carried out in a uniform IT system. The most important effect of the project is optimising the management of blood stocks across the country.

Information about the client 

Our client is a state institution that oversees sanitary standards and controls the safety of food, drinking water, the environment, and hygiene in public places and workplaces. Its main task is to protect public health by preventing and minimising health risks associated with environmental factors. As part of its daily tasks, the institution carries out inspections, provides advice and educational services.

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