About the role
A project related to the implementation of a loyalty program for a client in the insurance industry.
Our expectations
- Minimum 4 years of experience in a similar role (Business Analyst / Senior BA).
- Ability to map and optimize business processes.
- Excellent communication and presentation skills.
- Ability to work in a dynamic and regulated environment.
- Familiarity with Agile and Scrum methodologies.
- Knowledge of English at a minimum B2 level.
- Openness to employment based on an employment contract (not B2B)
Main responsibilities
- Gather, document, and analyze business requirements from stakeholders.
- Facilitate communication between business units and technical teams to ensure clear understanding of needs and constraints.
- Map and model business processes to identify areas for improvement.
- Conduct gap analysis and recommend solutions to enhance business operations.
- Support project management activities by defining project scope and objectives.
- Create detailed functional specifications and user stories.
- Assist in the design, testing, and implementation of new systems and processes.
- Participate in workshops and meetings to elicit requirements and validate solutions.
- Ensure compliance with organizational policies and regulatory requirements.
