About the role
The project focuses on optimizing and expanding the use of Dynamics 365 and Power Platform within the organization, ensuring alignment with business needs and IT services. It aims to establish robust governance, deliver tailored low-code solutions, and maintain platform stability while leveraging best practices and fostering collaboration with Microsoft and other partners.
Our expectations
- Minimum of 3 years of experience with Power Platform, Dynamics 365, and Azure DevOps.
- Strong understanding of the entire Microsoft 365 ecosystem.
- Proven ability to execute tasks as outlined in the job role description.
- Experience in consulting with internal and external stakeholders on Power Platform and Dynamics 365 needs.
- Ability to onboard and provide hands-on support to requestors using Power Platform and Dynamics 365.
- Demonstrated experience in ensuring platform security, risk management, capacity planning, and compliance.
- Ability to review, maintain, and improve platform governance frameworks.
- Fluent in English, both written and spoken.
Nice to have
- Relevant Azure certifications and in-depth Azure knowledge.
- Microsoft Power Platform and Dynamics 365 certifications.
- Experience working in a global organization with a focus on standardization and digital transformation.
- Ability to manage demand requests, including change management, project execution, and effort estimation.
- Familiarity with industry best practices and recent trends in low-code and automation solutions.
- Experience collaborating with Microsoft and other technology partners.
Main responsibilities
- Act as the primary point of contact for Power Platform and Dynamics 365-related queries.
- Consult with requestors to understand their platform needs and provide tailored solutions.
- Onboard new users to Power Platform and Dynamics 365, offering hands-on support and training.
- Lead the implementation of platform strategies and target models.
- Drive efficiency, productivity, and innovation through platform enhancements.
- Ensure platform security, compliance, and overall stability.
- Monitor the quality and cost of onboarded use cases.
- Maintain and improve established governance models for Power Platform and Dynamics 365.
- Oversee Azure DevOps development and continuous platform improvements.
- Verify and approve implementation results, ensuring alignment with organizational standards.
- Collaborate with the Service Design Authority and other IT service teams to ensure seamless service integration.
- Stay updated with industry trends, continuously adapting to technological advancements.
