Marketing Operations Specialist

Marketing Operations Specialist

  • Department icon
    Marketing & Communication
  • Experience icon
    Expert
  • Working mode icon
    Hybrid
  • Location icon
    Polska | Warszawa
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About the role

Join our team to spearhead the evolution of our marketing infrastructure, ensuring seamless integration of tools and high-quality data insights. In this role, you will t shape our operational workflows and empower our marketing teams with the technical excellence.

Our expectations

  • Hands-on experience with a CRM (e.g., Salesforce, HubSpot, Microsoft Dynamics)
  • Experience with marketing automation platforms (e.g., HubSpot, Marketo, Pardot, Eloqua)
  • Proven experience building and maintaining lead scoring models
  • Strong understanding of lead lifecycle stages, MQL definitions, and sales handoff processes
  • Advanced data skills:
    • List building and segmentation
    • Data cleaning and validation
    • Understanding of relational data models
    • Advanced reporting and dashboarding skills
  • Native CRM/marketing reports and/or BI tools (e.g., Looker, Tableau, Power BI)
  • Proficiency in Excel or Google Sheets (pivot tables, formulas, data analysis)
  • Understanding of campaign tracking, UTM parameters, and attribution models
  • Experience managing data integrations between systems

Nice to have

  • SQL or basic database querying skills
  • Experience with CDPs or data warehouses
  • Experience optimizing MQL thresholds based on conversion data and pipeline impact
  • Familiarity with revenue operations or alignment across Marketing, Sales, and Customer Success
  • Experience with A/B testing frameworks and experimentation tools
  • Knowledge of API integrations or automation tools (e.g., Zapier, Workato)
  • Experience supporting B2B marketing teams or complex sales cycles
  • Familiarity with consent management and privacy tooling

Main responsibilities

  • Own and maintain marketing data across systems (CRM, marketing automation, analytics tools)
  • Build, segment, and manage marketing lists for campaigns, lifecycle programs, and sales enablement
  • Design, implement, and own lead scoring models (behavioral and demographic/firmographic)
  • Define, manage, and optimize the Lead → MQL process in partnership with Sales and Revenue teams
  • Ensure clear MQL criteria, SLAs, and handoff processes between Marketing and Sales
  • Monitor lead quality, conversion rates, and funnel performance from Lead through MQL
  • Ensure data quality through regular audits, deduplication, normalization, and enrichment
  • Design and maintain marketing reports and dashboards (campaign performance, funnel metrics, attribution, ROI)
  • Support campaign execution by setting up tracking, automation, and QA processes
  • Manage integrations and data syncs between marketing platforms and CRM systems
  • Document processes, scoring logic, lifecycle stages, and data definitions
  • Identify and implement improvements to marketing tools, workflows, and reporting
  • Ensure compliance with data privacy regulations

What we offer

Unique atmosphere

Unique atmosphere

A good and friendly atmosphere in the company and the satisfaction of working with both departmental colleagues and direct superiors.

Team-building events

Team-building events

Large internal technology conferences, star parties and team outings.

Flexibility

Flexibility

Working hours are flexible and tailored to individual preferences. As is the mode of work delivery: remotely or in a hybrid model.

Development paths

Development paths

They are clear, straightforward and certainly not bumpy. Choose between a managerial or expert development path.

Certifications

Certifications

We facilitate the development of desired competencies, subsidize training and courses.

Security

Security

We have many years of experience in the market and implement national and international projects. We skillfully manage tasks and enable smooth allocation between projects.

Language lessons

Language lessons

For those who speak fluently and want to maintain this level or wish to develop their language skills, we enable free participation in language lessons. Are conducted in the modern and safe form of online meetings. Just learn IT!

Comfort at work

Comfort at work

Attractively decorated relaxation areas, available in the company's largest branches, to encourage relaxation during the day, and equipped kitchens with aromatic coffee.

Support for activity

Support for activity

We have soccer teams, we play championships, we have marathon runners and other active sports lovers on board. We support all passions.

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